Data Protection Officer Vidyard is headquartered in Kitchener, Ontario, Canada. Vidyard has appointed an internal data protection officer for you to contact if you have any questions or concerns about Vidyard’s personal data policies or practices. Vidyard’s data protection officer’s name and contact information are as follows:
Jonathan Dunlop Buildscale Inc. 8 Queen St. N, Unit #1 Kitchener, ON, Canada N2H 2G8 firstname.lastname@example.org 1-800-530-3878
What is personal information? Personal information is information that is about you as an identifiable individual. If you are a business customer it does not include your name and business contact information. Aggregated, statistical or de-identified information is not personal information. Information generated through your use of our websites or watching videos will not be personal information unless we can combine it with other information that would identify you.
What are the Vidyard Websites and Services? The Vidyard Websites include our website www.vidyard.com, any subdomains, and any other Buildscale websites. Our Services include downloadable computer software and any products or services purchased or otherwise made available from Vidyard Websites.
Vidyard’s Services include video content libraries and distribution platforms that third parties can use to show viewers their videos.
When and how do we collect directly from you? In most cases, we collect information about you when you give it directly to us. For example, we you create an account or purchase our services. We also collect information when you call us, visit our offices or interact with us at an event. Also, like many websites and technologies, we automatically collect technical data when you visit and interact with Vidyard Websites and Vidyard Services.
What type of information do we collect? We collect a variety of data including your contact information, payment details, business information, user uploaded content, and communications you have with our team. The precise types of information that is collected will depend on your interaction with Vidyard, Vidyard Websites or the Vidyard Services.
What are business analytics and aggregated data? Business analytics involves the analysis of data to understand trends and insights about how individuals use the Vidyard Websites and the Vidyard Services. Aggregated data means data that is combined so that you are no longer identifiable. We use analytics and aggregated data to improve our business.
For what purpose do we collect your information? We use your personal information to communicate with you, to provide you with assistance, products and services that you request, and to adapt the Vidyard Websites and the Vidyard Services to your interests. We also use your personal information to understand how you use the Vidyard Websites and the Vidyard Services to protect and improve our business.
Tell me about Vidyard and social media If you link your Vidyard account with your favorite social media profile such as Google+ or Facebook, we may collect certain information from the social media platform. The social media integration function is optional and can be removed at any time.
Tell me about uploaded content and third-party information When you post audio-visual materials to your website or to a third party website, we collect information about your account and the use of the content that you post. If you use our invitation features, such as chats and sending invitations to friends, Vidyard may collect some information from them.
Tell me about advertising practices We use technologies and/or belong to marketing programs in order to provide visitors, users and customers with advertising targeted to their interests. To learn more about interest-based advertising and what choices you have, please visit our dedicated Cookies and Advertising Policy.
When does Vidyard share or disclose personal information? Sometimes, Vidyard shares or discloses your personal information and technical data to outside parties, such as our partners and service providers. For example, Vidyard shares information with our service providers who assist Vidyard with marketing, data hosting and credit card payments. Vidyard may disclose personal information due to legal requirements or enforcement, such as defending against legal claims or to investigate and prevent illegal activities. We may also disclose viewer data to our customers, such as how many times a video was watched and location of the viewers.
Information collected by our customers using Vidyard services We may provide customers with certain identifiable usage information directly related to the videos and other content that they make available through the Vidyard Services. This includes information about who specifically viewed the content and how many times a particular content was watched by a particular viewer. Viewers should be aware that customers may share such usage information with other third parties (see the next section). We are not responsible for the use of any information by such customers and their third party services. With that said, Vidyard requires all customer to use the Vidyard Services in line with applicable laws. Please contact our Data Protection Officer if you have any questions in this regard or require assistance in contacting a one of our customers.
Use of Third Party Integrations by our Customers Our customers may integrate the Vidyard Services with other third party applications and platforms. In doing so, our customers may transfer your personal information from our platform to the third party. Vidyard is not responsible for the transfer of such information by our customers. Please contact our Data Protection Officer if you have any questions in this regard or require assistance in contacting a one of our customers.
How does Vidyard keep personal information safe? The security of your personal information is important to us. Although we cannot guarantee 100% security, we use reasonably appropriate security measures to protect your personal information against unauthorized use, access, modification, destruction or disclosure. We require our third party service providers to use similar safeguards to those we use.
Where is personal information stored? Vidyard has its headquarters in Canada and the Vidyard Services are hosted in Canada and the United States. Some or all of the personal information we collect may be stored or processed on servers located in Canada and the United States.
How long will personal information be retained? Vidyard retains personal information only as long as necessary to serve the identified purposes for which it was collected, subject to legal requirements.
A note about children Protecting the safety of children when they use the Internet is very important to us. The Vidyard Websites and Vidyard Services are not designed or intended for use by children or anyone under the age of 13. Vidyard does not knowingly collect the information from children. Please contact us at email@example.com for any concerns or questions about children’s personal information.
Your California Privacy Rights Do you live in California? California Civil Code Section 1798.83 permits California residents that use the Vidyard Websites and Vidyard Services to request certain information regarding how Vidyard discloses their personal information to third parties for such third parties’ direct marketing purposes, and what choices they have.
If this applies to you and you would like to make such a request, please contact us at firstname.lastname@example.org. Please include the following in the subject line: Attention: Privacy Officer - California Privacy Rights.
Also, we must let you know about Do Not Track signals. Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Vidyard Websites do not currently change the way they operate based upon detection of a Do Not Track or similar signal.
Your Choices You have options when it comes to your personal information.
Opt-out of email communications. If you have subscribed to receive periodic promotional and marketing emails from Vidyard and would like to now opt-out, you can do so by any of the following options:
Clicking ‘unsubscribe’ in the email. Send an e-mail to email@example.com. Call us at 1-800-530-3878. If you do opt-out of receiving promotional and marketing messages, Vidyard may still contact you regarding our business relationship with you.
Unlink my social media profile. Should you wish to unlink your Vidyard account from your social media profile, simply log into your account, select “Groups” and click “Integrations”. Select the specific Integration and click “Remove” next to the social media profile you would like to unlink.
Access, verify, correct, update or delete personal information. You can update certain information by logging into your account. You may also submit your request to firstname.lastname@example.org. Vidyard shall respond and execute your request, subject to any contractual or legal restrictions.
Close your Vidyard account. If you wish to delete your account and stop doing business with Vidyard, please contact our customer service representative at email@example.com.
Information processed by Vidyard on behalf of one of our Customers. Please contact our Data Protection Officer if you require assistance in contacting a one of our customers in order to access, verify, correct, update or delete personal information that may have been collected by Vidyard Services on their behalf.
Opt-out of cookies, tracking technologies and / or targeted advertising. Please visit our dedicated Cookies and Advertising Policy to learn what choices you have.
Complaints. We would be happy to first discuss and attempt to resolve your issue. Please contact us immediately at firstname.lastname@example.org. If we cannot resolve it, we will provide you with the contact information of the appropriate privacy authority.
See the Contact Us link below to learn how to reach us for other inquiries.
Buildscale Inc., Attention: Privacy Officer 8 Queen St. N, Unit #1 Kitchener, ON, Canada N2H 2G8
Please note that this policy applies only to our website and not to the web sites of other organisations to which we may provide links. We are not responsible for the privacy policies or practices of such third party sites and you should make your own enquiries in respect of them.
The types of Personal Data that this Website collects, by itself or through third parties, includes: name; email address; IP address; Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example);
Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide us with the Data.
The Data is processed at our operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. In certain circumstances, we may transfer your personal information to countries outside the European Economic Area. This may include circumstances where we use service providers who are based outside the EEA or who use “cloud” infrastructure which means that their servers are based all over the world. Where we transfer your information to companies outside the EEA, we will make sure it’s protected in a manner that is consistent with how your information will be protected by us. This can be done in a number of different ways for instance:
In other circumstances the law may permit us to otherwise transfer your information outside the EEA. In all cases however, we will ensure that any transfer of your information is compliant with the Data Protection Legislation.
Your Personal Data is collected to allow us to provide Services, as well as for the following purposes: User database management, Analytics, Advertising, Remarketing and behavioural targeting, Contacting the User, Content commenting, Displaying content from external platforms, Handling payments, Hosting and backend infrastructure, Access to third-party accounts, Tag Management and Productivity.
We may also process your Personal Data:
We may share your personal information with third parties but only in the circumstances set out below. We may supply your personal information to third parties (such as our internet service providers) who help us administer our website. These third parties must at all times provide the same levels of security for your personal information as heysummit.com and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of heysummit.com. Other third parties whom we may share your personal information with and the purposes this is for are listed below. Please refer to these third parties’ own privacy policies to find out more about how they might process your personal information.
FACEBOOK AUDIENCE NETWORK (FACEBOOK, INC.) Facebook Audience Network is an advertising service provided by Facebook, Inc. In order to understand Facebook's use of Data, consult Facebook's data policy.
This Website may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience Network service. One of the ways Audience Network shows ads is by using the User's ad preferences. The User can control this in the Facebook ad settings.
Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones.
The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.
FACEBOOK ADS CONVERSION TRACKING (FACEBOOK PIXEL) (FACEBOOK, INC.) Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.
TWITTER ADS CONVERSION TRACKING (TWITTER, INC.) Twitter Ads conversion tracking is an analytics service provided by Twitter, Inc. that connects data from the Twitter advertising network with actions performed on this Website.
LINKEDIN CONVERSION TRACKING (LINKEDIN CORPORATION) LinkedIn conversion tracking is an analytics service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on this Website.
GOOGLE ANALYTICS (GOOGLE LLC) Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
GOOGLE ADS CONVERSION TRACKING (GOOGLE LLC) Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on this Website.
HEAP ANALYTICS (HEAP INC.) Heap Analytics is an analytics service provided by Heap Inc.
HUBSPOT (HUBSPOT, INC) HubSpot is a live chat, analytics, and marketing service provided by HubSpot Inc.
Content commenting services allow Users to make and publish their comments on the contents of this Website. Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.
DISQUS (DISQUS) Disqus is a content commenting service provided by Big Heads Labs Inc.
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
FONT AWESOME (FONTICONS, INC. ) Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Website to incorporate content of this kind on its pages.
FONTS.COM WEB FONTS (MONOTYPE IMAGING INC.) Fonts.com Web Fonts is a typeface visualization service provided by Monotype Imaging Inc. that allows this Website to incorporate content of this kind on its pages.
GOOGLE FONTS (GOOGLE LLC) Google Fonts is a typeface visualisation service provided by Google LLC that allows this Website to incorporate content of this kind on its pages.
Payment processing services enable this Website to process payments by credit card, bank transfer or other means. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
STRIPE (STRIPE INC) Stripe is a payment service provided by Stripe Inc.
CHARGEBEE Chargebee is a payment management provider that is provided by Chargebee Ltd.
PAYPAL Paypal is a payment service provided by Paypal Holdings Inc.
This type of service has the purpose of hosting Data and files that enable this Website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Website. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data is stored.
AMAZON WEB SERVICES (AWS) (AMAZON WEB SERVICES, INC.) Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.
This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.
This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists.
FACEBOOK REMARKETING (FACEBOOK, INC.) Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
TWITTER REMARKETING (TWITTER, INC.) Twitter Remarketing is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of this Website with the Twitter advertising network.
TWITTER TAILORED AUDIENCES (TWITTER, INC.) Twitter Tailored Audiences is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of this Website with the Twitter advertising network. Users can opt out from interest-based ads by going to: Personalization and Data.
LINKEDIN WEBSITE RETARGETING (LINKEDIN CORPORATION) LinkedIn Website Retargeting is a remarketing and behavioral targeting service provided by LinkedIn Corporation that connects the activity of this Website with the LinkedIn advertising network. Remarketing and behavioural targeting
ZOOM.US Zoom.us is a webinar provider and is one of the available options for delivering summit content within HeySummit.
BIG MARKER Big Marker is a webinar provider and is one of the available options for delivering summit content within HeySummit. It is provided by BigMarker.com LLC
LiveWebinar is a webinar provider and is one of the available options for delivering summit content within HeySummit. It is provided by RTCLab Sp. z o.o. with its registered address at Al. Grunwaldzka 212, 80-266 Gdańsk, Poland
This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
GOOGLE TAG MANAGER (GOOGLE LLC) Google Tag Manager is a tag management service provided by Google LLC.
This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Website, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving this Website.
Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Website.
HELPSCOUT Help Scout PBC is a help desk software company headquartered in Boston, Massachusetts. It is used to facilitate customer support via email.
WIX ANSWERS Wix Answers is a help desk software from Wix.com company headquartered at 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel. It is used to facilitate customer support via email.
We may also supply your personal information to government bodies and law enforcement agencies but only: if we are required to do so by the requirements of any applicable law; if in our good faith judgement, such action is reasonably necessary to comply with legal process; to respond to any legal claims or actions; or to protect the rights heysummit.com , its customers and the public.
We may process Personal Data relating to Users if one of the following applies:
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
We may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, we may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
We are committed to protecting the privacy of your Personal Data. We use appropriate standards of technology and operational security to protect personal information including a secure server and network firewall connection. Operationally, access to Personal Data is restricted to authorised personnel who are under a duty to maintain the confidentiality and security of such information. Internet and Data Storage
The Internet is inherently insecure. Personal Data submitted by means of the Internet may be vulnerable to unauthorised access by third parties. Submission of personal information using the Internet is at your own risk. We will take reasonable and appropriate technical measures to ensure that your Personal Data is stored in a secure manner. However, we shall have no liability for disclosure of data due to errors in transmission or the fraudulent, negligent or other illegal acts of a third party, such as ‘Hacking’. Any transmission of Personal Data on or through the use of our website is at your own risk.
Users may exercise certain rights regarding their Data which we process. In particular, Users have the right to do the following:
Where the Personal Data in question has been disclosed to a third party, we will inform them about the restriction on processing of the data, unless it is impossible or involves disproportionate effort to do so.
We may use the User's Personal Data may be used for legal purposes in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that we may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from us at any time. Please see the contact information at the end of this document.
This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies.
Should the changes affect processing activities performed on the basis of the User’s consent, we shall collect new consent from the User, where required.
Hey Summit Ltd 71–75 Shelton Street Covent Garden London WC2H 9JQ